COUNTDOWN TO RADY REOPENING – The Rady JCC Wellness Ambassador

June 11, 2020

Dear Rady JCC Friends,

Four more days.

Four more days until we can open our doors once again. Four more days until we can welcome you back into your Rady JCC.

As you no doubt know by now, next Monday we reopen. And as we have said many times now, we will be doing so with the health and safety of our members, staff, and volunteers top-of-mind as well as with physical distancing measures temporarily in effect as mandated by the provincial government.

In today’s communication, we are happy to tell you about an additional step we have taken in order to put your mind at ease so you can concentrate on why you have decided to return. As part of our reopening strategy, we have created a new position within our Rady team: the Rady Wellness Ambassador.

The Wellness Ambassador is the Rady JCC’s on-site well-being consultant. This person’s primary functions are to provide clarity, support, and resources to members on all things related to physical distancing measures implemented to combat the ongoing pandemic. We will maintain this position for our members until such a time as it is no longer needed.

Our Wellness Ambassador will be the person who greets you at our facility entrance, screening, and checking your temperature before you are granted entry. If you have any questions about our currently physical distancing measures, he or she will also be here for you. Our Wellness Ambassador can provide you ongoing information on our temporary rules as they relate to the fitness facility, aquatics facility, and studios.

When you return next week, you should be focused on why you are here: to have a first-class fitness experience in a beautiful facility. You shouldn’t have to worry about anything else. Our Wellness Ambassador is here in order for you to achieve just that.

See you in four more days.


Rob Berkowits
Executive Director
Rady JCC

One more thing!

After analyzing our Membership Survey results from yesterday’s communication, I want to share once again our previous COUNTDOWN TO RADY REOPENING communications that have been sent out over the past two weeks. Many of the questions we received can be answered in these communications. Click on the specific links below to read.


What’s the Story with Rady’s Aquatics Facility? – This will break down everything you need to know about our aquatics facility, swim classes, and lap swimming. Beginning this Friday morning, you can book times for lap swimming using our pre-booking system.

Rady Cleaning Procedures and Policies – This will summarize our heightened cleaning procedures.

What’s the Story with Rady Fitness Classes? – This will break down everything you need to know about our group fitness classes, available classes, and requirements. Beginning this Friday morning, you can book spots for our available group fitness classes using our pre-booking system.

The New Rady Experience – Whether it’s next week or next month, this will take you through what to expect when you are ready to walk back through our Rady JCC doors.

Rady Virtual Connect Wind Down – This will tell you our future plans for Rady JCC Virtual Connect, our online platform we launched at the onset of the pandemic in order for us to be able to continue to engage with our members during our facility closure.

No-cost Membership Freeze Options – This will explain to you what you must do in order to extend your membership freeze at no cost up to September 1, 2020, if you are not yet ready to return.

New Hours of Operation & Safety Procedures – This will break down everything you need to know about our new safety procedures in place as well as our temporary new hours of operation.


Stay tuned for tomorrow’s final countdown communication.